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Case Resolution Directorate

MPs report criticises 'fiasco' at UK immigration authority

11:30 26/03/2013
A committee of MPs has published a report which contains savage criticism of the UK Border Agency (UKBA) and its former chief executive Lin Homer. The report says that the UKBA has repeatedly misled...

UK immigration provides 'shockingly poor' customer service

18:50 13/12/2012
The UK's chief inspector of immigration has told a UK parliamentary committee that the UK Border Agency (UKBA) provides 'shockingly poor' customer service. In his evidence to the House of Commons...