how long does it take to return Cheap 127-0 Jordan Outlet?

RETURNS PORTAL

 

We offer free return shipping for orders within Germany. If your order has a shipping address outside of Germany, you will need to pay for the return shipping costs yourself. You can choose any shipping company, except for DPD, for this pupose. Please remember that you are responsible for the package until it is safely delivered to us. Make sure that the items you're returning are unworn and in their original packaging. Send yout returns in a prepaid package to the following address:

 

 

 

Cheap 127-0 Jordan Outlet GmbH
Werner-von-Siemens-Str. 34
64319 Pfungstadt
Germany

 

 

 

You can register your return and create a return label or OR-code in your customer account or here :

 

RETURNS PORTAL

Can you return free of charge at Cheap 127-0 Jordan Outlet?

 

We only offer free returns for orders with a shipping address within Germany. Outside of Germany, you have to pay the shipping costs yourself and can choose a shipping company of your choice (except DPD). You are responsible until the package has been delivered to us. Please send us your unworn, originally packaged goods in a prepaid package to the following address :

 

 

 

 

Cheap 127-0 Jordan Outlet GmbH
Werner-von-Siemens-Str. 34
64319 Pfungstadt
Germany

 

 

 

You can register your return and create a DHL return label in your customer account or here :

 

CUSTOMER SERVICE

can you send raffles back to Cheap 127-0 Jordan Outlet?

CONTACT US!

 

 

Customer service

Telephone: +49 (0)6151 - 62 92 10
Fax: +49 (0)6151 - 62 92 121
Email: hello@asphaltgold.com

 

Service times:

Monday - Friday
9:00 a.m. – 1:00 p.m. (by telephone)
9:00 a.m. – 4:00 p.m. (by email)

 

CUSTOMER SERVICE

CONTACT US!

Customer service

Telephone: +49 (0)6151 - 62 92 10
Fax: +49 (0)6151 - 62 92 121
Email: hello@asphaltgold.com

 

Service times:

Monday - Friday
9:00 a.m. – 1:00 p.m. (by telephone)
9:00 a.m. – 4:00 p.m. (by email)

FAQ

can you send something back to Cheap 127-0 Jordan Outlet?

Which items can I return?

How long can I return my item?

The return period is 14 days and begins as soon as you have received your order. You can find more information in our terms and conditions.

Return registration within Germany

How do I return an order within the EU?

HOW DO I RETURN AN ITEM FROM OUTSIDE THE EU?

WHAT SHOULD BE NOTED WHEN RETURNING WITH KLARNA?

HOW LONG WILL IT TAKE FOR MY RETURN TO BE PROCESSED?

Please be sure to have a shipping receipt issued when you return the item. You can use the return number on your receipt to keep an eye on the current status of your return.


Please allow several working days from Germany and up to 14 working days (excluding weekends and public holidays) from abroad until we receive your return.


We will send you a confirmation email as soon as our returns department has checked and processed the returned goods. This can take 2 - 10 working days after your return arrives, depending on volume. Your money will then be refunded the same way it reached us - so depending on the payment method, it may take an additional 2-3 working days for the refund to reach you. If you paid with Klarna, your invoice will be canceled or adjusted.


If you have not received confirmation of your return from us after the applicable returns and processing period, please contact our customer service team at hello@asphaltgold.com . So that we can process your request immediately, please provide us with the order number.

CAN I EXCHANGE ITEMS?

If you would like to exchange an item, we ask you to place a new order in our online shop and return the item you have already received. The money will be refunded the same way it reached us.

Can I also return my order at the store?

You are also welcome to return your order to our store. This saves transport costs and protects the environment. You can find us at the following address:

 

Ludwigsplatz 8a

64283 Darmstadt

 

Monday-Saturday

11 Monday - Friday