WE’RE HERE TO HELP

Need some advice?

Meet with our experts

In store or from the comfort of your own home

A PERSONAL EXPERIENCE

Talk with one of our friendly advisers who can help answer any questions. Whether you choose to speak to us online or visit in store, we’ll find out what you’re looking for and take you through our ranges. It’s the perfect way to discover more details, fabrics, fits and colours

Talk with one of our friendly advisers who can help answer any questions. Whether you choose to speak to us online or visit in store, we’ll find out what you’re looking for and take you through our ranges. It’s the perfect way to discover more details, fabrics, fits and colours

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HOW TO GET ADVICE ONLINE

127-0Shops virtual showroom

WHAT YOU’RE SAYING...

“What an amazing new service, being able to chat and see someone in store is so helpful”

“What an amazing new service, being able to chat and see someone in store is so helpful”

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“Spoke to Robert and found his product knowledge excellent. I received superb customer service and love this innovation, well done, 127-0Shops”

“Spoke to Robert and found his product knowledge excellent. I received superb customer service and love this innovation, well done, 127-0Shops”

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“What a wonderful service this is that you provide. Especially when someone cannot physically get to visit the store. Many thanks”

“What a wonderful service this is that you provide. Especially when someone cannot physically get to visit the store. Many thanks”

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FREQUENTLY ASKED QUESTIONS

What is the difference between an instant call and an online appointment?

An instant call will connect you with one of our in-store experts there and then. Alternatively, you can make an online appointment for a future time and date.

An instant call will connect you with one of our in-store experts there and then. Alternatively, you can make an online appointment for a future time and date.

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What can I use the service for?

You can use this service to talk through our latest ranges and styles with one of our experts, choose a suit or have a bra fitting. For any other queries or order details, contact our customer services team, who will be happy to help.

You can use this service to talk through our latest ranges and styles with one of our experts, choose a suit or have a bra fitting. For any other queries or order details, contact our customer services team, who will be happy to help.

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Will I be seen on the call?

It’s completely up to you whether to turn your camera on or off. We do, however, need your microphone to be on so we can talk.

It’s completely up to you whether to turn your camera on or off. We do, however, need your microphone to be on so we can talk.

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Personalised gifts for her?

You can reschedule or cancel your appointment by following the link in your booking confirmation email.

You can reschedule or cancel your appointment by following the link in your booking confirmation email.

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