UK immigration provides 'shockingly poor' customer service
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18:50 13/12/2012
The UK's chief inspector of immigration has told a UK parliamentary committee that the UK Border Agency (UKBA) provides 'shockingly poor' customer service. In his evidence to the House of Commons...
UK immigration failed to investigate student visa holders
9:08 03/12/2012
The UK's chief inspector of immigration has issued a report on the UK Border Agency's management of the Tier 4 student visa system. The report is broadly positive. However, it speaks of 'a...
Inspector condemns UK immigration's failures in asylum cases
19:30 26/11/2012
The UK's chief inspector of immigration John Vine has released an extremely critical report which accuses the UK Border Agency (UKBA) of incompetence, inefficiency, poor customer service, a lack of...
UK Border Agency awards contract to outsourcing firm Capita.
18:09 19/09/2012
The UK Border Agency (UKBA), one of Britain's main immigration authorities, has placed a contract to find and deport illegal immigrants in the hands of a private sector company, Capita. The contract...
UK Immigration response to 150,000 illegal immigrants 'missing' in the UK
16:52 10/07/2012
Following the release of a recent report claiming that UK Immigration doesn't know where 150,000 illegal migrants are located, the UKBA insists that they have a clear strategy to identify and remove...
Report claims UK immigration unfairly rejecting visa applicants
13:34 18/06/2012
A recently released independent report claims that UK Border Agency staff processing visa applications from Africa had been "acting unfairly" and were wrongly refusing people entry to the UK. The...